LC State invites applications for the position of Events and Conferences Coordinator.

Salary and rank based on experience and qualifications: $48,000 - $50,000

Degree Required:

• Bachelor's degree from a regionally accredited college or university

Required Qualifications:

• Excellent presentation, communication, and customer service skills essential;
• 3-5 years experience in event or conference management and marketing;
• Ability to work independently and cooperatively on multiple projects in a fast-paced environment;
• Experience with Microsoft Office (Word, Excel and PowerPoint)
• Experience with software technologies to manage activities/operations;
• Experience and willingness to work as a team leader and supervisor;
• Strong ability to multi-task and balance a diverse workload;
• Ability to organize resources, establish priorities, and meet deadlines;
• Ability to manage financial transactions, contractual documents, and monitor budgets;
• Able to work evenings and weekends as needed for events;
• Holds valid driver's license and be willing to travel in-state and out-of-state; and
• Ability to move and/or lift up to 50 pounds

Preferred Qualifications:

• Master's Degree from a regionally accredited college or university in a related field;
• Significant experience working in event services field;
• Strong understanding of higher education, operations, support services, marketing, promotions, event planning, and organizational processes;
• Strong event planning and customer service skills;
• Demonstrated knowledge of financial processes, budgets, and CRM systems;
• Strong understanding of marketing and event/program promotion;
• Demonstrated ability to train, supervise, and evaluate staff;
• Demonstrated ability to develop, implement, and enforce policies and procedures; and
• Demonstrated knowledge of risk management practices and implementation.

Responsibilities:

• Manage Events & Conferences operations and facilities;
• Supervise Events & Conferences Program Assistant and set-up crew;
• Develop and execute a business/marketing plan to increase outside client utilization of conference center facilities;
• Assess and schedule Williams Conference Center (WCC) maintenance and repairs;
• Oversee budgets and prepare financial statements for supervisor review;
• Provide quality customer service experiences for internal and external clients using the college's facilities for events and conferences;
• Oversee the reservation system (25Live) and coordinate the use of college facilities/resources for meetings and special events;
• Audit campus spaces to update conference reservation system and propose upgrades or other modifications;
• Conduct the annual administrative review of reservable spaces and proposed fee changes;
• Guide the development of documentation and processes needed for facility use, compliance (regulatory/contractual/risk management), billing, collections, and allocations to campus services providers;
• Promote/market (in-person, ad materials, social media, conferences) LC State Events and Conferences services to on- and off-campus entities;
• Make recommendations on processes/efficiencies and assist with policy development;
• Mentor/coach employees to impart the highest level of service standards and procedures;
• Support institutional recruitment and retention activities/initiatives; and
• Complete other duties as assigned by supervisor.

Application Procedure: Please upload all of the following documents, or your application may not be considered for review.

• Cover Letter/Letter of Interest
• Resume/Curriculum Vitae
• Contact Information or Letters for three (3) Professional References
• Unofficial Transcripts Due at Time of Interview (Official Transcripts requested upon hire)

This position is open until filled. Posting will remain open until a suitable pool of candidates is identified.

This position is subject to the successful completion of a criminal background check and may also be subject to an education verification. LC State is an EEO/AA/VETS employer.